Tammer was nominated for Tallinn Manufacturer of the Year 2026
On October 13, the Tallinn Entrepreneurship Awards 2026 took place, celebrating for the 23rd time the companies and projects that have made a significant contribution to…
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The result was a very positive surprise: Tammer’s NPS reached 69.5, just half a point below the 70+ range generally considered world-class.
Customers highlighted project management, technical solutions, product quality and packaging as some of our strongest areas. It was also great to see that Tammer is seen as a reliable partner, easy to do business with, and with strong potential for continued cooperation.
The open comments were especially valuable. We received a surprisingly large number of very specific ideas for product development, from expanding the portfolio to improving product features and technical details.
The survey also gave us a clear view of where we need to improve. Our concentrated focus goes to delivery times and communication, as well as communicating our responsible manufacturing more clearly and improving the visibility of our marketing.
A big thank you to everyone who took the time to share their experience with us. The positive feedback means a lot, but the concrete and honest suggestions are just as valuable as that is what helps us improve.
